Wisconsin Digital Book Center FAQ
Software and Hardware Requirements
What software do I need to use the digital audio books and video?
How do I download and install the OverDrive Media Console?
What's this message about a Windows Media Player Security Upgrade about?
Can I use a Mac/iPod to access the audio books or video?
Is it possible to have multiple persons use the same PC and each have their own Overdrive files?
Borrowing
How do I check out a digital audio book?
How many items can I have checked out?
How do I find a title that is available right now?
How do I return an item early?
I am getting a message saying 'Download limit has been reached.' What's going on?
Using Holds
How will I know when the hold is available?
How long will an item stay on hold for me?
How can I change my e-mail address to receive notifications for holds at my new e-mail address?
Listening to Books
How do I download a digital audio book?
How do I listen to a book on my PC?
Using the video service
What is an Overdrive Video Title?
There are two download links for the title I checked out. Which one should I choose?
What is the difference between Standard and Mobile video?
Can I download both the Standard and Mobile versions of my video title?
Some of the OverDrive Video titles say Public performance permitted. What does this mean?
How much disk space does a video title require?
Using the music service
There are two download links for the title I checked out. Which one should I choose?
Can I use OverDrive music titles with my Palm device?
Using portable devices
What portable devices does OverDrive work with?
How do I transfer the book to a supported device?
Once I transfer my title to a portable device, will it expire?
Burning to CD
How do I burn an audio book to CD?
Why can't I burn a particular title to CD?
How many CDs do I need to burn my book to CD?
What type of CDs should I use?
Once I burn my audio book to a CD, will it expire?
About the Digital Download Center
About the Digital Download Center
Can I donate my downloaded books on CD to my local library?
How can I help make this a bigger collection of ebooks?
What is the selection policy for audio and video titles?
How can I recommend a title be added to the collection?
Technical Support
What information do I need to provide to technical support?
If you still need help after reviewing this FAQ, please email the WPLC Project Manager or contact your local public library.
(Content for this FAQ created by Winnefox Library System, Milwaukee County Federated Library System, Outagamie Waupaca Library System, South Central Library System, and the rest of the Wisconsin Public Library Consortium.)
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